Microphone & Audio troubleshooting: mobile

If you’re studying on your mobile and are having trouble using the microphone and audio in the Slang app, you’re in the right place!

Here, you’ll find some troubleshooting depending on the operational system of your mobile or tablet.

Remember that to have the best learning experience, always use the mobile app and not a mobile web browser. You can read more about it here.

I’m using Android

App permissions🚫

Make sure the Slang app has microphone and audio permissions active. Here you’ll find more information on how to do it. If they're already active, try deactivating them and activating them again. 

Sound settings 🔉

If your phone is muted, the app might be muted too. You can see how to check on your device's sound settings on this guide.

I’m using iOS

App permissions🚫

Make sure the Slang app has microphone and audio permissions active. You can see how to control the access of Slang to your mobile’s microphone and audio with this guide. If the access is already granted, try deactivating them and activating them again.

Sound settings 🔉

If your phone is muted, the app might be muted too. You can see how to check on your device's sound settings on this guide.

🔇Warning: make sure your device's silence button is deactivated with these steps!

If you still need help, don't hesitate to write for us on support@slangapp.com, preferentially using your account's email.

Best,

Isabella