IT requirements to make sure my employees have access to their classes
If your employees are accessing through a computer/connection from their organization —> Please liaise with your IT department and ask them to open connections (WebSockets, specifically) to the following domains:
agora.iosd-rtn.comnetless.linkagoralab.coeasemob.comaliyuncs.com
Your organization needs to allow “HTTPS and WSS connections on those domains and their subdomains, on all ports”. This is part of the network of our video provider, Agora, at agora.io
Since Agora cycles through many ports, we cannot provide a static list of the number of ports for these domains.
Be reassured that we are analyzing traffic patterns on our end as well and even investigating alternative video providers to ensure 100% of learners are able to connect to classes.